Great machine but has a lot of design flaws that really let it down. Handles on the grill plate impede using the entire plate as they are tilted in. The basket for air frying has low cut outs for handles instead of a front handle which makes it awkward to remove, which in turn makes it hard to shake items during cooking. The cutouts also mean when you cooking things like chips they fall out of the cutouts, simple fix would be solid basket with raised handles. It grills pretty well and cooks like most airfryers and it doesn’t take up much room on the bench which is great. We are a family of 5 and it works for us. It would be excellent if they fixed those design flaws though.