I love the sound and the bass. I use it for calls a lot, and absolutely love it. I have had it for over 3 weeks now. I did have an occasional connection problem with the device where the sound gets distorted a bit, and then comes back - maybe 3 times in the last 3 weeks. Not much of a negative for me, personally. Other than that, very good purchase. Quality product. I am a fan. PBTech was amazing with the pickup - swift and great communication. Very happy with the service, especially with covid alert levels.